QUESTIONS, ANSWERED.

Prowiper is Australia's trusted online wiper blade specialist, founded in 2021 and based in Melbourne. We're 100% Australian owned and operated, providing premium quality wiper blades with a focus on perfect fit, easy installation, and exceptional customer service.

We offer several key advantages: our advanced vehicle compatibility system ensures perfect fit, we dispatch by the next business day from our Melbourne warehouse, provide free delivery Australia-wide, offer a 100-day money-back guarantee, and back everything with a 1-year warranty. Plus, our wipers are designed for tool-free DIY installation.

Yes! We're proudly 100% Australian owned and operated, based in Melbourne since 2021. We dispatch all orders from our local warehouse and provide Australian customer service and support.

Prowiper has been serving Australian customers since 2021. We're a young company built on the principle of providing better wiper blade solutions with exceptional customer service.

Yes, we work with mechanics, auto shops, and other businesses. Contact us directly to discuss wholesale pricing and bulk order arrangements tailored to your business needs.

Currently, we only offer delivery service. However, our free delivery across Australia is fast and reliable. Orders leave our Melbourne warehouse by the next business day, and an Express Post upgrade is available at checkout if you need them sooner.

Use our vehicle selector tool on the website. Simply enter your car's make, model, and year, and our system will show you the exact wiper blades that fit your vehicle. We guarantee the fit - if there's any issue, we'll send a free replacement immediately.

Standard shipping is completely FREE Australia-wide, with no hidden fees or minimum order requirements. Orders are dispatched by the next business day, and you can upgrade to Express Post at checkout if you need your wipers sooner.

We dispatch all orders by the next business day from our Melbourne warehouse. With free standard shipping, metro areas typically receive orders in 2-4 business days and regional areas in 3-6 business days. Need them sooner? Choose Express Post at checkout (1-2 business days for most metro areas). You'll receive tracking information once your order ships.

Your order includes a pair of premium wiper blades (driver and passenger side), all necessary adaptors for your specific vehicle, detailed installation instructions, and access to our online video installation guides.

With free standard shipping, metro areas typically receive orders within 2-4 business days, while regional areas may take 3-6 business days. Express Post is available at checkout for faster delivery. All orders are dispatched by the next business day and come with tracking information.

We send complete wiper blade assemblies, not just rubber refills. This includes the wiper arm, rubber blade, and all necessary adaptors. Simply remove your old blades and clip on the new ones - it's that easy!

We accept Visa, Mastercard, American Express, and UnionPay debit and credit cards, plus PayPal and Afterpay. You can also pay using Apple Pay, Google Pay, and Shop Pay for added convenience.

We only offer the safest online payment methods. Our website uses industry-standard SSL encryption to protect your payment information, and we don't store any credit card details on our servers.

No, you can checkout as a guest without creating an account. Simply add items to your cart and proceed through checkout with your shipping and payment information.

Yes, you'll automatically receive an email receipt after your purchase is complete. This serves as your proof of purchase and contains all the order details you need.

We use Australia Post and other trusted Australian courier partners to ensure reliable delivery. All shipments are tracked and insured for your peace of mind.

Orders are processed quickly for fast dispatch. If you need to make changes, contact us immediately. We'll do our best to accommodate changes, but there's no guarantee once the order has been sent to our warehouse.

Very easy! Our wiper blades are designed for tool-free installation that takes just a few minutes. We include clear step-by-step instructions and provide access to video guides. Most customers find the installation straightforward and don't need a mechanic.

We provide comprehensive installation support including detailed written instructions, online video guides, and email support. Our team is always happy to walk you through the process if you need assistance.

Don't worry! Our wiper blades come with multiple adaptors to fit different wiper arm types. When you use our vehicle selector, we automatically include the correct adaptors for your specific car model and year.

Our wiper blades are sourced from trusted manufacturers and meet or exceed OEM standards. They feature premium rubber compounds for streak-free performance, aerodynamic design for quiet operation, and durable construction for long-lasting performance in Australian weather conditions.

Our premium wiper blades typically last 12-18 months under normal driving conditions. However, this can vary based on usage frequency, weather exposure, and environmental factors. We recommend checking your wipers regularly and replacing them when you notice streaking or reduced performance.

Our wiper blades are specifically chosen for Australian conditions. They handle intense UV exposure, heavy rain, and extreme temperatures. The premium rubber compound resists cracking and hardening, while the aerodynamic design prevents lift-off at highway speeds.

If you experience streaking within the first 100 days, contact us for a full refund. For streaking after normal use, first try cleaning your windscreen and the wiper blades. If the problem persists and you're within the 1-year warranty period, we'll replace them free of charge.

Yes! Our wiper blades are designed to work seamlessly with all vehicles, including those equipped with rain sensors. The rain sensing technology is built into your car's windscreen and wiper motor, not the blades themselves.

Most imported vehicles use standard wiper connections and our wipers will fit perfectly. However, some imports may have slight variations. If you're unsure, contact us with photos of your existing blades and we'll confirm compatibility before you order.

Our wipers are high-quality aftermarket replacements. Only parts made directly by your vehicle manufacturer are considered genuine OEM, which typically cost $100-350 from dealers. Our aftermarket wipers offer excellent performance at a fraction of the cost while meeting or exceeding OEM standards.

Our database covers thousands of vehicle models from all major manufacturers sold in Australia. From popular models to specialty vehicles, our advanced compatibility system ensures we have the right wipers for your car.

Yes! Our wiper blades can be recycled by separating the different components. The metal frame can go in metal recycling, while the rubber blade can be disposed of appropriately. Contact your local recycling center for specific guidance.

We offer a 100-day risk-free trial. If you're not completely satisfied with the performance of your wiper blades for any reason within 100 days of purchase, simply contact us for a full refund. No questions asked.

Our comprehensive 1-year warranty covers all manufacturing defects, premature wear, streaking, smearing, or any performance issues. If your wipers fail to perform as expected within the warranty period, we'll send you a free replacement.

If you used our vehicle selector and the wipers don't fit perfectly, we'll send you the correct ones immediately at no charge. If you ordered the wrong size yourself, we offer easy returns and exchanges. Contact our support team and we'll make it right.

Simply contact our customer support team via email. We'll provide you with a return authorisation and a prepaid return label where the fault is ours. For change-of-mind returns under the 100-Day Trial, you cover return postage (see our Returns page). Once we receive the returned items, we'll process your refund or send your replacement within 2-3 business days.

While we package everything carefully, if your wipers arrive damaged, contact us immediately. We'll send a replacement set right away at no cost to you. Your satisfaction is our priority.